Privacy Policy
This Privacy Policy explains how Sir Geoff Hurst MBE: Official Artwork collects, uses, stores, and protects your personal information when you use this website, contact us, or place an order.
We are committed to protecting your privacy and only using your personal information in a fair, lawful, and transparent way.
Who We Are
This website is operated by the team behind Sir Geoff Hurst MBE: Official Artwork.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the contact form on this website or by emailing: [insert email address].
Information We Collect
We may collect the following information when you use this website, contact us, or place an order:
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your name
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your email address
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your telephone number, if provided
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your billing and delivery address
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your order details
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payment confirmation details
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messages or enquiries you send to us
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technical information, such as your IP address, browser type, device information, and how you use the website
We do not intentionally collect sensitive personal information.
How We Use Your Information
We use your personal information to:
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process and manage your order
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arrange delivery of your purchase
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respond to enquiries and messages
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provide customer support
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manage returns, refunds, or delivery issues
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keep records of orders and transactions
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improve the website and customer experience
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comply with legal, tax, and accounting obligations
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protect the website from misuse, fraud, or security issues
We will only use your personal information where we have a lawful reason to do so.
Lawful Basis for Using Your Information
We may use your personal information because:
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it is necessary to fulfil an order or respond to a request from you
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we have a legitimate interest in running and improving the website
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we need to comply with a legal obligation
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you have given your consent, for example where you choose to receive marketing communications
You can withdraw your consent to marketing at any time.
Payments
Payments made through this website are processed by our website or payment service provider. We do not store your full card details.
Payment providers may collect and process your payment information in accordance with their own privacy policies and security procedures.
Sharing Your Information
We only share your personal information where necessary. This may include sharing information with:
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website hosting and ecommerce platform providers
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payment processors
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delivery and postal service providers
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professional advisers, where necessary
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authorities or regulators, if required by law
We do not sell your personal information to third parties.
Marketing
We will only send you marketing emails if you have agreed to receive them, or where we are otherwise allowed to do so by law.
You can unsubscribe or ask us to stop sending marketing messages at any time.
Cookies
This website may use cookies and similar technologies to help the website function, improve performance, understand how visitors use the site, and support security.
For more information, please see our Cookie Policy.
How Long We Keep Your Information
We will only keep your personal information for as long as necessary for the purpose for which it was collected.
Order and transaction records may be kept for a reasonable period to deal with customer service queries, returns, legal obligations, tax requirements, and accounting records.
Enquiries sent through the contact form will be kept only for as long as needed to respond to and manage your enquiry.
How We Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no website or online service can be guaranteed to be completely secure, so please take care when sending personal information online.
Your Rights
Under UK data protection law, you have rights in relation to your personal information. These may include the right to:
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ask for a copy of the personal information we hold about you
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ask us to correct inaccurate or incomplete information
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ask us to delete your information in certain circumstances
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object to or restrict how we use your information
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withdraw consent where we rely on consent
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complain about how we handle your information
To exercise any of these rights, please contact us using the contact form on this website or by emailing: [insert email address].
Complaints
If you are unhappy with how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Third-Party Links
This website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or security of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
This Privacy Policy was last updated on 16 June 2026.
