Privacy Policy
This Privacy Policy explains how Sir Geoff Hurst MBE: Official Artwork collects, uses, stores, and protects your personal information when you use this website, contact us, or place an order.
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We are committed to protecting your privacy and only using your personal information in a fair, lawful, and transparent way.
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Who We Are
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This website is operated by the team behind Sir Geoff Hurst MBE: Official Artwork.
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If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the contact form on this website or by emailing: [insert email address].
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Information We Collect
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We may collect the following information when you use this website, contact us, or place an order:
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your name
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your email address
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your telephone number, if provided
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your billing and delivery address
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your order details
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payment confirmation details
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messages or enquiries you send to us
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technical information, such as your IP address, browser type, device information, and how you use the website
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We do not intentionally collect sensitive personal information.
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How We Use Your Information
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We use your personal information to:
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process and manage your order
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arrange delivery of your purchase
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respond to enquiries and messages
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provide customer support
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manage returns, refunds, or delivery issues
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keep records of orders and transactions
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improve the website and customer experience
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comply with legal, tax, and accounting obligations
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protect the website from misuse, fraud, or security issues
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We will only use your personal information where we have a lawful reason to do so.
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Lawful Basis for Using Your Information
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We may use your personal information because:
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it is necessary to fulfil an order or respond to a request from you
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we have a legitimate interest in running and improving the website
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we need to comply with a legal obligation
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you have given your consent, for example where you choose to receive marketing communications
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You can withdraw your consent to marketing at any time.
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Payments
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Payments made through this website are processed by our website or payment service provider. We do not store your full card details.
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Payment providers may collect and process your payment information in accordance with their own privacy policies and security procedures.
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Sharing Your Information
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We only share your personal information where necessary. This may include sharing information with:
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website hosting and ecommerce platform providers
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payment processors
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delivery and postal service providers
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professional advisers, where necessary
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authorities or regulators, if required by law
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We do not sell your personal information to third parties.
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Marketing
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We will only send you marketing emails if you have agreed to receive them, or where we are otherwise allowed to do so by law.
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You can unsubscribe or ask us to stop sending marketing messages at any time.
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Cookies
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This website may use cookies and similar technologies to help the website function, improve performance, understand how visitors use the site, and support security.
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For more information, please see our Cookie Policy.
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How Long We Keep Your Information
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We will only keep your personal information for as long as necessary for the purpose for which it was collected.
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Order and transaction records may be kept for a reasonable period to deal with customer service queries, returns, legal obligations, tax requirements, and accounting records.
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Enquiries sent through the contact form will be kept only for as long as needed to respond to and manage your enquiry.
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How We Protect Your Information
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We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
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However, no website or online service can be guaranteed to be completely secure, so please take care when sending personal information online.
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Your Rights
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Under UK data protection law, you have rights in relation to your personal information. These may include the right to:
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ask for a copy of the personal information we hold about you
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ask us to correct inaccurate or incomplete information
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ask us to delete your information in certain circumstances
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object to or restrict how we use your information
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withdraw consent where we rely on consent
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complain about how we handle your information
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To exercise any of these rights, please contact us using the contact form on this website or by emailing: [insert email address].
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Complaints
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If you are unhappy with how we use your personal information, please contact us first so that we can try to resolve the issue.
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You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
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Third-Party Links
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This website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or security of those websites.
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Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page.
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This Privacy Policy was last updated on 16 June 2026.
